🚚 Free shipping on orders over R500✨ New arrivals added weekly🔒 Payments secured by Stripe💯 Quality guaranteed on every order🚚 Free shipping on orders over R500✨ New arrivals added weekly🔒 Payments secured by Stripe💯 Quality guaranteed on every order🚚 Free shipping on orders over R500✨ New arrivals added weekly🔒 Payments secured by Stripe💯 Quality guaranteed on every order🚚 Free shipping on orders over R500✨ New arrivals added weekly🔒 Payments secured by Stripe💯 Quality guaranteed on every order🚚 Free shipping on orders over R500✨ New arrivals added weekly🔒 Payments secured by Stripe💯 Quality guaranteed on every order🚚 Free shipping on orders over R500✨ New arrivals added weekly🔒 Payments secured by Stripe💯 Quality guaranteed on every order
Hair Palace

Info

Shipping Policy

Flat-Rate Shipping

We charge a flat shipping fee of R80 on all orders, regardless of size or weight. This fee is displayed at checkout before you confirm payment.

Where We Ship

We currently ship to all major cities and towns within South Africa, including deliveries to Cape Town, Johannesburg, Durban, Pretoria, and beyond.

Delivery Times

Because we source products after your order is placed, please allow 3–5 business days for sourcing plus 2–3 business days for courier delivery. Total estimated time: 5–10 business days. You will receive a tracking number once your order is dispatched.

Order Tracking

Once your order is shipped, a tracking number will be added to your order page and emailed to you. You can track your order at any time by logging in to your account.

Delays

We do our best to meet estimated timelines. However, we are not liable for delays caused by supplier stock fluctuations or courier service disruptions. We will always communicate delays via email.

Questions?

Email us at support@strands.co.za and we'll respond within 1 business day.